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Refund policy

80% refund in case of cancellation until 1 month prior to arrival

60% refund in case of cancellation until 2 week prior to arrival

30% refund in case of cancellation less than 2 week prior to arrival

0% refund in case of cancellation after check in

  • A reservation is officially canceled when the guest sends a mail to the host with cancellation request.

  • For a 80% refund, cancellation must be made 4 weeks prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday, cancel by Friday of the previous 4 weeks before check in time.

  • For a 60% refund, cancellation must be made 14 full days prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in.

  • If the guest cancels less than 14 days prior to arrival, will be 30% refunded.

  • If the guest cancel after check in, the remaining nights will be 0% refunded